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Store Policy

Purchasing Policy

Every time you order a TUK watch, you’re providing a school or a family with a water filtration system that allows them to have access to clean drinking water. You are directly furthering the clean water initiative by providing approximately 9 new people with safe drinking water; the watch is a symbol of continued support and urgency of this crisis.

Please note, because we partner with a local Cambodian organization, there could be a delay in receiving live updates on the impact of your purchase. We will update our blogs regularly, so stay tuned for any and all updates! 

Shipping Policy

Orders ship within 3-7 business days via USPS. Once an order ships, you will be notified by email. Email info@tukwatches.com for shipping related issues.

Shipping is determined at a flat rate plus an additional fee per item.

Return Policy

We love our TUK Watches and we know you will too. If for any reason you are not 100% satisfied with the product please know we will gladly return or exchange within 30 days of your purchase. Please return/send your goods to the following address:

TUK Watches
3507 North Lamar Blvd
PO Box
Austin, TX 78703

Please note: As a portion of each TUK Watch purchased is charitable donation ($20 USD), a full refund will not be available. We will refund the watch purchase less the cost of the water filter. If you have any questions or even if you'd like to pick our brains, please  shoot us an email info@tukwatches.com.

 

 

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